Visiting the Library

Librarian and customer on a service desk.

Ask us! - Online information service

Need help with information retrieval?

The library's online information service provides answers for the information retrieval problems and questions about the Oulu City Library services of customers of all ages.

Please send your question using the form below. The response time depends on the question. We will try to respond to your email as soon as possible.

Ask us a question!

Need help with information retrieval or more information about library services?
Send us your question using the form below and we will get back to you within approximately three working days. The response time depends on the complexity of your question.
Please do not use the form to submit customer information such as your library card number.
If you would like to ask about your personal customer information details, loans or reservations, please contact us by phone or visit the library.