Digital support means supporting the use of online services and devices, such as mobile phones or computers. The goal of digital support is to teach digital skills to people and invite them to use online services independently and safely.
You are welcome to explore online service support in Oulu. On this website, you will find information about digital support offered by different service providers.
You will receive support in the use of your devices, such as tablets or smart phones. We offer digital guidance for official services. We will guide you in printing and using the internet.
The Oulu10 Service Points offer you guidance and support for digital services. At Oulu10, you can ask for advice on anything regarding the city of Oulu’s online services.
Phone: 08 558 558 00
E-mail: oulu10@ouka.fi
Ethical Guidelines for Digital Support
Due to the wishes and needs of digital support providers, the Digital and Population Data Services Agency has compiled the Ethical Guidelines for Digital Support. The Guidelines present the duties of digital support providers and customers. The goal of the Guidelines is to promote safe and high-quality digital support provided in mutual agreement between both parties.
Shortcut to this page is www.ouka.fi/digital-support.
